Franklin County Sheriff’s Office Mourns the Sudden Loss of Dispatch Supervisor Jason Michael Knowles

April 24, 2025 – Benton, Illinois — The Franklin County Sheriff’s Office is in mourning following the unexpected death of Jason Michael Knowles, a respected and dedicated Dispatch Supervisor who tragically passed away at the age of 36. Jason’s sudden departure has left a profound void in the hearts of his family, colleagues, and the broader community he so selflessly served.

A Trusted Leader in Public Safety

Jason Knowles was not just a dispatcher—he was a pillar of the Franklin County Sheriff’s Office, known for his steady presence, sharp decision-making, and unwavering commitment to public safety. As Dispatch Supervisor, Jason played a crucial role in managing emergency responses, ensuring the smooth operation of the communication center, and coordinating resources during some of the most challenging situations.

“Jason was the backbone of our dispatch team,” said Sheriff Kevin D. McCollum of the Franklin County Sheriff’s Office. “His leadership, calm demeanor, and exceptional ability to handle high-pressure situations made him an invaluable asset to our department. His loss is not only a professional blow but a personal one as well—he was a friend to all of us.”

Jason’s colleagues describe him as someone who always went above and beyond, whether working late shifts, training new staff, or providing support during major emergencies. He was respected by law enforcement officers, first responders, and the community for his professionalism and his ability to remain composed, even in the most stressful of circumstances.

A Devoted Family Man

Outside of his role with the Sheriff’s Office, Jason was a loving husband and father. His family was at the center of his life, and he often spoke with pride about his children and the joy they brought him. His passing has deeply affected his wife and children, as well as his extended family and friends.

“He was a wonderful father, always involved and always present,” said a close friend. “Jason had a way of making everyone feel important, whether you were a colleague or a family member. He would drop everything to help those around him.”

Jason’s commitment to his family was mirrored in his professional life, where he worked tirelessly to protect and serve the people of Franklin County. He believed in the importance of community, and his loss has left a deep ache in the hearts of those who knew him.

A Community in Grief

News of Jason’s death spread quickly through Benton and surrounding areas, where the impact of his loss is being felt by countless individuals. From local law enforcement agencies to his neighbors and friends, everyone who crossed paths with Jason is grieving his sudden passing.

The Franklin County Sheriff’s Office has set up grief counseling for staff members, recognizing the heavy emotional toll this loss has taken on those who worked alongside Jason. A public memorial service is planned to honor his life and his contributions to public safety and his community.

“We are a family here at the Sheriff’s Office, and Jason was an integral part of that family,” said Deputy Chief Linda Taylor. “His passing has left a hole that will never be filled. But we will carry on his legacy by continuing the work he was so passionate about.”

Honoring Jason’s Memory

In recognition of Jason’s many contributions, the Franklin County Sheriff’s Office is considering several ways to honor his memory. Among the proposed tributes are the establishment of a memorial scholarship for aspiring public safety professionals and the dedication of a communications center in his name. Colleagues are also working to design a plaque to be placed in the dispatch room, ensuring that future generations of officers and dispatchers remember the man who helped shape the department.

A Legacy of Service

Jason Michael Knowles may have left us far too soon, but his impact will live on through the work he did, the lives he touched, and the legacy of service he leaves behind. His dedication to his community and his unwavering commitment to ensuring the safety of others serves as an enduring example for all who knew him.

In his own words, Jason often spoke of the importance of being there for others, of making a difference in someone’s life—even in the smallest of ways. His actions spoke louder than words ever could, and his dedication to public service will never be forgotten.

A Time to Reflect

Jason’s death is a painful reminder of how precious life is, and how important it is to cherish those we love and those with whom we work. The Franklin County Sheriff’s Office and the broader Benton community are taking time to reflect on Jason’s life, to share stories, and to support one another through this devastating loss.

In Memory of Jason Knowles
The Franklin County Sheriff’s Office encourages those who wish to honor Jason’s memory to contribute to the memorial fund established in his name. Information about the fund and memorial service will be shared on the department’s official website and social media channels.

For those struggling with grief or needing support, counseling resources are available through local mental health organizations. Those in need can reach out to the Franklin County Mental Health Resource Center for confidential assistance.

As the Franklin County Sheriff’s Office moves forward, Jason’s legacy will continue to inspire those who dedicate their lives to serving and protecting their communities. His memory will live on in the hearts of all who knew him.